Găsește zboruri ieftine de la Bucureşti către Maryland

Contra: "crew at the gate."

Pro: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Contra: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."

Pro: "I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far."
Contra: "honestly nothing needed improving ."

Pro: "Seat was comfortable"
Contra: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"

Pro: "The food was great and the other flight attendants were kind and understanding."
Contra: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Contra: "I could have used USB charging station."

Pro: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Contra: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."

Pro: "Great crew"

Contra: "service was least friendly at this part of my flight"

Pro: "Arrived on time"

Contra: "Pleasant overall experience"

Pro: "Food and drink service were excellent and big choice of entertainment"
Contra: "seat row spacing in economy was too tight for a 10+ hour flight"

Contra: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Pro: "Missed this flight because the first one was late"

Pro: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Contra: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Pro: "Great"
Contra: "I didn't get my kosher food that I ordered"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Fully reliable"

Pro: "I am very satisfied and I will recommended it to my friendships"

Pro: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Contra: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Contra: "Seats too small. Staff not friendly"

Pro: "The way of treatment"
Contra: "The landing was terrible"

Pro: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Contra: "N/A"

Pro: "We arrived early"
Contra: "No entertainment, no pillows or blankets, uncomfortable seats"

Pro: "quick"
Contra: "late boarding but quick, lost my luggage"

Pro: "Good service, space for people and luggage"
Contra: "Less than great food, but everyone else is the same"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Contra: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."

Pro: "Check in, crew were friendly enough"
Contra: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Contra: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Pro: "Friendly and professional crew, good movie selection"
Contra: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."

Contra: "It wasn't Swiss//"

Contra: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Pro: "On time"
Contra: "Seating was very tight, confining."

Pro: "Went great, no complains"
Contra: "HOT turkey sandwich"

Pro: "Great food and drink options."
Contra: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Pro: "I loved the food, the crew, and the entertainment."
Contra: "Nothing"

Contra: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."

Contra: "We didn't had entertainment"

Pro: "courteous updates; excellent service."
Contra: "waiting 35 minutes for gate upon arrival"

Pro: "People were friendly."
Contra: "Boarding was little confusing"

Contra: "Several flights to US were leaving from the gates in the same wing of the terminal. A separate US passport control hurdle was set up there as an additional step prior to the boarding. The lines were long and barely moved when I joined about 40 min before my departure time. The security guy who handled the lines refused to let me through without waiting in the line. I was pretty stressed that I won't make it in time. Eventually it was all fine, people were picked up from the line by crew members of the flights that were about to leave. And when I eventually got throught, the flight did wait for about 15-20 min for the connecting passengers that were late. Having a clear communication at that US passport control line near the gate would make my flight connection and boarding process much less stressful."

Contra: "My flight was last minute canceled and then one of my replacement flights was canceled"

Pro: "I was as comfortable as I could be"
Contra: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"

Pro: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"

Pro: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Contra: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."

Pro: "Great crew on this UA flight. Watched three recent (last Fall) movies)"

Pro: "The crew was welcoming and accommodating."
Contra: "The plane left over an hour late and we had to sit in the plane for this entire time."

Pro: "Food was great."
Contra: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Contra: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."

Contra: "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"

Pro: "great flight, good social distance and empty seats in between"
Contra: "really nothing, it was as good as possible in these times"

Pro: "On time"
Contra: "Nothing"

Pro: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Contra: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Contra: "Small plane, feels cramped"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Contra: "Broken plane. Why not take better care?"

Contra: "The flight was delayed over two hours"

Pro: "The crew were so kind and professional"
Contra: "The flight delay was a pain"

Pro: "Information communicated about delays."
Contra: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Contra: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Pro: "Crew very good"
Contra: "Breakfast sandwich was close to tasteless; all bread, very very little filling."

Contra: "Delta comfort works especially for one who is handicapped"

Pro: "Very good"
Contra: "Seat assignments should have be provided at check in."

Pro: "The crew was dealing with NOVA/DC residents"

Pro: "Flying first class was wonderful. Great crew. Good food."
Contra: "Can’t think of anything."

Pro: "Snacks and drinks and movies on point."
Contra: "No cheese its."

Pro: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Contra: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pro: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Pro: "The landing!"

Contra: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Pro: "Another safe flight. Crew was very attentive."

Contra: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pro: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Contra: "I liked everything"

Pro: "Nothing"
Contra: "Plane delayed 4 times for a total of 4 hours"

Pro: "The flight for getting us therw"
Contra: "No food and no entertainment"

Pro: "Flight crew was excellent"
Contra: "Didn't serve snacks with peanuts because someone one board had a peanut allergy"

Pro: "It was very good flight"

Pro: "The crew was friendly, relaxed, made everything seem like a breeze"

Pro: "It got me to SFO earlyish"
Contra: "Was told to go away and wait for name to appear on screen for seat assignment. Was seated apart from travel companion. Got to sit next to folks with questionable hygiene, seat broken. Seatbelt broken. Stuck in back of plane window seat and was supposed to be “happy”. I was brilliantly ignored by crew. Seat back entertainment broken snd flight crew never answered the call button. Got to watch bag handlers throw and drop luggage like true gorillas. Delta, this time you truely are the worst. Wont book you again."

Pro: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Contra: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Pro: "Boarding was quick and efficient. Landed early!"
Contra: "Food was Meh but fine"

Pro: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."

Pro: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Contra: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."

Pro: "It was on time"
Contra: "Too short of a layover in Atlanta"

Pro: "Wifi for entertainment worked well"
Contra: "No longer have entertainment on back of seats"

Pro: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Pro: "flight attendants were great."
Contra: "not enough leg room and space. The business class should be at the minimum for economy."

Pro: "The crew was polite and friendly"
Contra: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pro: "Good seats."

Pro: "Free drinks in Comfort+"

Pro: "The entertainment was great!"
Contra: "I was so uncomfortable in my seat."

Pro: "Decent food"
Contra: "Bad delay Flight attendants not friendly"

Pro: "The crew & my seat"
Contra: "The movie offerings & the snack offerings."

Contra: "See above description"

Pro: "Excellent service and on-time"
Contra: "Baggage charge"

Pro: "Flight attendants were great."
Contra: "Movie and TV selection is not great for an international flight."

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Contra: "Leg room was terrible in economy and food was poor from the USA"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Pro: "fast boarding"

Pro: "Food was good and crew were helpful."
Contra: "Seat could have been comfier!"

Pro: "See my earlier remarks"

Pro: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Contra: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."

Contra: "They ran out of vegetarian options so I only could have salad, bread and butter"

Pro: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Contra: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Contra: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Contra: "Quite satisfiedoverall"

Pro: "The Staff"
Contra: "Nothing"

Contra: "Requested vegetarian and was served vegan"

Pro: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Contra: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"

Contra: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Contra: "great and easy"

Pro: "I love the comfort and the space in the airplane"

Pro: "Attendants were pleasant"
Contra: "We were delayed on the tarmac for an hour and a half"

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "No major issue."

Pro: "Efficient boarding. On time departure."

Pro: "The overall experience was great."
Contra: "Nothing"

Pro: "Lufthansa kept to the time schedule"
Contra: "At Frankfurt, the boarding gate was changed two times."

Pro: "staff at airport were friendly, helpful"
Contra: "telephone reps NOT helpful and do not know the airplane seat maps"

Contra: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."

Pro: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Contra: "Too little space between consecutive rows on the plane."

Pro: "It was perfect"

Pro: "Lunch was good."

Pro: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."

Pro: "Everyone is very very nice!"

Pro: "Nothing"
Contra: "Luftansa gives up and goes out of business."

Contra: "obvious crew disapproval when walking up and down the aisles to keep lively one year old entertained and from crying!"

Contra: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."

Contra: "crowded plane unfrindly staff no choice of meals long wait on board"

Contra: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Contra: "Nothing to complain. Thank you for providing great experience :)"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Contra: "Second baggage charges"

Contra: "Second baggage charges"

Contra: "Wish I had more time to shop Duty Free/Munich."

Pro: "The crew was very friendly and helpful."
Contra: "The layover time was too short and for the second time I barely made it to my connecting flight but my luggage didn't. That is very annoying."

Pro: "Great crew!"
Contra: "Landing was very rocky."

Contra: "Waited for 5 hours, and then rerouted to Houston"

Pro: "Lufthansa is a superior airline with friendly, helpful staff. It is always enjoyable to fly with them!"

Pro: "Flight was operated by United Airlines. Easy boarding, friendly crew. Pillows, blankets, and headphones provided plus free house wine and beer as well as the usual coffee, tea, soda. Seatback video did not work for me, but I had no plans to use it as I needed to sleep on the flight. Excellent vegetarian dinner of vegetable korma, chickpeas and rice. Heated snack was not meatless, though, so as a Catholic flying on Friday had to pass."
Contra: "Vegetarian option (or meatless Friday option) for snacks as well as meals would be nice. They are in the process of changing to personal device entertainment, so seatback screen issue will not be a problem in the future."

Pro: "Staff/stewards were very upbeat and pleasant, professional and were perfect at looking after very tired customers (at least for me)."

Pro: "So rude crew"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Yes"
Contra: "Nothing. Flight was amazing"

Pro: "Impressive service... amazing crew, very friendly and professional"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contra: "Move the drapes a few more inches back."

Pro: "Professional crew. Good simple check in."
Contra: "Nothing."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contra: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pro: "Comfortable seat, great crew."
Contra: "Flight delayed, no USB port and no entertainment"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Service is awesome. Food is great."
Contra: "People with short connection are affected by the 15 to 25 minutes delay."

Pro: "Good for both."
Contra: "Bigger seats."

Contra: "The plane was very hot"

Pro: "It was all fine"
Contra: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Pro: "Lovely crew, very helpful"
Contra: "N/A"

Contra: "No reading light in my seat..."

Pro: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pro: "Nothing to mention"
Contra: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Contra: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pro: "Light snack and complementary wine"

Pro: "Crew was very friendly. Nice that wine was served without charge."
Contra: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Contra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Restrooms clean, decent food and drink, nice cabin crew."
Contra: "No complaints"

Pro: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contra: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pro: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contra: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Contra: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pro: "Food and staff behaviour"
Contra: "Entertainment"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Contra: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pro: "Friendly staff, good service and on time departure/arrival."

Pro: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contra: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Contra: "Please Endeavour to put the expiration date on the food served in the flight."

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pro: "Nice seats, comfortable."
Contra: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pro: "Great crew service. Among the best ever."

Pro: "On time."
Contra: "No negative"

Pro: "I was upgraded to Buisness so, no complaints"
Contra: "No Marlboro light cigarettes on the duty free shopping cart"

Pro: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Contra: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pro: "."

Pro: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contra: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pro: "Flight attendants were friendly, but they only had limited resources to work with."
Contra: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pro: "Very good flight, excellent service and good food."

Pro: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Contra: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pro: "Spacious cabins, friendly service"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Nothing"
Contra: "Everything"

Contra: "Advertised October Pink products but did not have them for breast cancer support"

Contra: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Pro: "NA"
Contra: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Pro: "The crew was very friendly."
Contra: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Contra: "The craft is a bit old. Harsh landing."

Contra: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Contra: "See above."

Pro: "crew was great, seats were comfortable"
Contra: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Pro: "Air. France usual"
Contra: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Pro: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Contra: "Excelente aerolínea"

Pro: "Everything was great"
Contra: "N/A"

Contra: "Baggage check in was stressful"

Contra: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Pro: "Very little"
Contra: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Pro: "Food was good, crew was very professional and courteous. Flight was smooth."
Contra: "Coach was cramped and the video system didn’t work very well"

Pro: "Food and wine was very good. Music selection was excellent."
Contra: "Not enough leg room."

Pro: "Great service, decent food"
Contra: "There was no WiFi on the plane"

Pro: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Contra: "Business class seats weren’t comfortable and too narrow no entertainment."

Contra: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Pro: "Nothing"
Contra: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Pro: "Staff"
Contra: "We were 2h late"

Pro: "Food, service, comfort"

Pro: "The free glass of red wine when the plane finally took off."
Contra: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "Food and service was good and price was acceptable"
Contra: "Very long route"

Pro: "Courteous crew"

Pro: "Plenty of seat space"
Contra: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Pro: "I would like to come on time each trip because I got two late time before with airfrance"

Pro: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Pro: "Nothing particular"
Contra: "Nothing particular"

Pro: "This is what happens when you get roped in by a low price."
Contra: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pro: "Crew very professional and nice food Boarding process well organized"
Contra: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Pro: "Crew was welcoming"
Contra: "Space between the seats was too small."

Contra: "There were not noodle soup ready this time."

Pro: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contra: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pro: "the food"
Contra: "no room for legs"

Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Pro: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Contra: "."

Pro: "Boarding was very efficient"
Contra: "Losing my luggage after checking it at the gate when volunteers were needed."

Contra: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Pro: "Lovely crew, clean toilets"
Contra: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pro: "It was a short flight."
Contra: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Contra: "Late...delayed from algiers"

Pro: "Crew"
Contra: "No entertainment or usb plugsto charge."

Pro: "The crew"
Contra: "Not enough room for legs. Small amounts of food. No entertainment."

Pro: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Contra: "One bag did not arrive in Toronto, apparently delayed in Paris."

Pro: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Contra: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."