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Pro: "Ye,everything was fine"

Contra: "Healthier food."

Pro: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Contra: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Pro: "Nothing"
Contra: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."

Contra: "The boarding process can be better handled.. it's sort of a mess"

Contra: "The staff at the airport did not know how to validate my travel documents which were emergency documents issued as the originals were stolen in Greece. Apparently a common issue according to the police so I would think the airline would have standard procedures in place for these circumstance."

Pro: "Fast and on time easy check in and kind stuff"
Contra: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"

Contra: "Fully booked flight. Very noisy"

Contra: "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Pro: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Pro: "Friendly crew, clean and comfortable plane"

Contra: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."

Pro: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Contra: "Being called to wait to board in a Que when we did not need to like Ryan Air"

Pro: "Nothing."
Contra: "Everything. I was re-routed and never told why."

Contra: "5 hours delay"

Pro: "Very good"

Pro: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Pro: "It was on time"
Contra: "It had business class and we were told it did not when we booked"

Pro: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Contra: "Food could be a bit better."

Pro: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Contra: "Great food, smooth landing, very polite service"

Contra: "Its the worst airline"

Pro: "It got me to Larnacasafely."
Contra: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."

Pro: "We got a full meal and a drink. The crew was nice and accommodating!!!!"

Pro: "The food"
Contra: "Itching negative"

Pro: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Contra: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Contra: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."

Pro: "Good flight overall. It was nice to receive drinks."
Contra: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Contra: "Not serve my food things I am asleep .Not all announcement in English"

Pro: "Quick. Clean plane"
Contra: "Boarding a bit long but still fine"

Pro: "Good service"
Contra: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Pro: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Contra: "nothing it was perfect"

Pro: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Contra: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."

Contra: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Contra: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Pro: "Hmm. Not much to like here. They made RyanAir look good."
Contra: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"

Pro: "plane packed full but staff still managed to look after passengers needs"
Contra: "dislike bus transfers to terminal for economy reasons"

Contra: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."

Pro: "first they announced 10 min delay, then they could not find the crew, after they appeared delay was extended to 45 min we left about 50 min late. gained some time in flight and arrived 35 min late. first batch of luggage came out relatively early and then there was a break of over 20 min before the luggage started to come out again, just as if somebody decided to have a coffee break."

Pro: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Pro: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."

Contra: "I did not know that I will have to pay for lagged 45$"

Pro: "The spinach pie and greek yogurt with honey breakfast was the BEST airplane food I've ever had! Also, I was seated in the exit row and there was a good 10 feet in front of me before the next row of seats. I didn't know what to do with all that space. Great experience"

Contra: "Terrible seats uncomfortable that could not even recline"

Pro: "extra seat room. Very nice crew."

Pro: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Contra: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."

Pro: "the view was nice, yogurt with honey at the meal was good. other food, not so great"
Contra: "i flew into athens in business class but back in econ, there was a huge comparison between how the crews treat passengers. i don't see why crews should be smiling to business class passengers but not to economy class, we're all customers after all."

Pro: "Nothing."
Contra: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Contra: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pro: "It was a decent train ride."
Contra: "Stating it’s a train from the beginning and not having to go from one train station to another."

Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"

Contra: "I not get to go my flight, I couldn't get reimbursement"

Pro: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contra: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Contra: "Only a steward that did not help us with luggage when neede..."

Contra: "Advertised October Pink products but did not have them for breast cancer support"

Pro: "Crew was very friendly. Food was excellent"

Pro: "Everything was great"
Contra: "N/A"

Contra: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Contra: "Boarding at CDG was awfully slow"

Contra: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pro: "The crew was very gentile."
Contra: "No enterteinment on the plane."

Contra: "The fligh Washington delay more than a hour"

Contra: "Food"

Pro: "Everything. crew friendly and food/drinks the best"
Contra: "Nothing...all was wonderful"

Pro: "Over all pretty good for price."

Contra: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Pro: "Flight on time"
Contra: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Pro: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contra: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Pro: "Flight attendants were very nice"
Contra: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Contra: "I didn’t have time to make it through customs. Missed my flight"

Pro: "Onboard crew was friendly. Dinner was good"
Contra: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Pro: "Great food (Economy class). Good Service"
Contra: "Not enough bathrooms on Economy class area due to aircraft design."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "That flight have been short"
Contra: "Fly attendants have been in hurry when they served snack"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "The service was very professional."
Contra: "Everything went well."

Contra: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Pro: "The noise-canceling headset is good."
Contra: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Pro: "Easy, fast, comfortable, no hassles"

Pro: "Comfort, food and service are better than average."
Contra: "When stewardess opened overhead locker, something fell on my head."

Contra: "no vegeterian sandwiches very disappointed"

Pro: "Todo muy bien Volvería a viajar con ellos."

Contra: "Some toilet facilities out of order and some slow service"

Contra: "There were not noodle soup ready this time."

Pro: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Contra: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Pro: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contra: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pro: "Friendly onboard staff"
Contra: "Treated like cattle while boarding unless your preferred member. Average food quality."

Contra: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Contra: "bad smell around my seat"

Pro: "Boarding sevece was very nice and helpful Thanks so much"

Pro: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Pro: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Contra: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pro: "Food and service"
Contra: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Pro: "Spacing was ok"
Contra: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Pro: "Crew were great"
Contra: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Pro: "Boarding and such was straightforward and easy"
Contra: "Everything is uncomfortable"

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "On time , crew good... no complaints"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Contra: "More leg room and reclining seats"

Contra: "Lower the aircondition temp, it was hot in the plane during flight"

Pro: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Contra: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Contra: "The seats are cramped and you have to pay for snacks and water"

Pro: "I did not had a seat"
Contra: "I did not had a seat"

Pro: "Ok flight"
Contra: "Comply with departure times"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Pro: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Contra: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Pro: "The crew was really nice"
Contra: "1h30 delay for no specific reason is unacceptable"

Contra: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Pro: "Flight arrived"
Contra: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."

Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."

Pro: "Everything went to plan and we were very happy"

Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Pro: "Service, smiling and attention to details."
Contra: "No kosher food."

Pro: "I liked how the crew on the plane worked. Very nice."
Contra: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Contra: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Pro: "Cheap."
Contra: "Last minute boarding change & overall 1 hr delay"

Pro: "Staff"
Contra: "Extra charges. £35 to check bags in"

Pro: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Pro: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Contra: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Pro: "Maybe the food selection and the price of it."
Contra: "I paid priority still wasnt able to board early and had to put my only bag under the seat."

Pro: "Quick to board, smooth take off and landing"
Contra: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Pro: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Contra: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Pro: "Absolutely nothing"
Contra: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Pro: "Crew very friendly."
Contra: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Contra: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."

Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Pro: "The flight was cheap and got you where I wanted"
Contra: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Pro: "I liked that I got to my destination in one piece."
Contra: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Pro: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Contra: "NA"

Contra: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Contra: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"

Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."

Pro: "We arrived safely"
Contra: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."

Contra: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Contra: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Pro: "No food or entertainment on this flight,"
Contra: "I found the luggage allowance confusing"

Pro: "I will never take flight with this company again!!!!! The worst ever shame on you"
Contra: "Layers"

Contra: "All was good"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Contra: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"

Contra: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"

Pro: "Magazine was pretty good. Staff were smiley and nice."
Contra: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."

Pro: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Contra: "nothing much tbh"

Pro: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Contra: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"

Pro: "Good comfi flight with great crew and service"
Contra: "The bus at the landing without a/c and it was hot as hell"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Contra: "Being on time + quiet fellow passengers"

Pro: "I was traveling with a handicap, the staff was very polite, patient and helpful"

Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Pro: "everything"
Contra: "nothing"

Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Pro: "Good pilot"
Contra: "Chairs"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "Easy trip. Crew relaxed, short flight."
Contra: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Contra: "Boarding on time"

Pro: "They denied the me boarding,I want my money back"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Pro: "Nothing"
Contra: "Should be more information instead of waiting around airport They must know when a planes going to be late"

Pro: "Quicker flight late at night"
Contra: "Waiting on bus to terminal Almost missed last train."

Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "An hour delay"

Pro: "Short flight Flight itself is cheap Plane ok"
Contra: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"

Pro: "Bought priority because of their new carry-on policy, so boarding was quick. Cramped seats but average compared to many other airlines. Crew was amicable. Soft landing."
Contra: "Cramped seats, I’m 6’3” or 191cm and am now used to that. Very little cushion on them, so for flights >2hrs it’s going to be uncomfortable but tolerable. Hate their new carry-on policy; moneygrabbers. No snacks nor beverages for free, even in a 3:30hr flight. No entertainment system. No magazine pocket in seats. No reclinable seats. You et what you pay for."

Pro: "price and schedule were very fine on time pleasant staff"
Contra: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Pro: "Nothing! Will never fly them again!"
Contra: "Being a tourist, I had no access to a printer to print a boarding pass. First off, who prints boarding passes anymore when you have smartphones?! RyanAir insists on paper! But they won’t print one for you. No they sent you to SwissAir for a printout for a cost of 15€. Then back to RyanAir so they can tag your bags. Do they take the bags? No! You have to go to 2 different areas to to drop off bags. Just ludicrous! Makes you appreciate American efficiency. Don’t fly RyanAir!!!"

Pro: "Low price"
Contra: "delay of 1:30."

Pro: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pro: "Friendly staff."
Contra: "Had to pay sign I can't extra for bags. Flight was delayed 2 hours."

Pro: "Very orderly and on time"

Pro: "Nothing"
Contra: "Late , expensive, loud, no leg room seat do not tilt !"

Pro: "departure time"
Contra: "no water to drink"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "The ticket was cheap and to an airport that had easy access to public transportation."
Contra: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."

Pro: "Nothing"
Contra: "We checked our baggage and they said we our luggage was to heavy charged us 100 extra euros, then told us our carry ones fit till we got to gate and said our daughters luggage was to big for carry on. Told us to pay 50 euros or miss flight. Worker who told us carry on was ok was at gate and said nothing. They let suitcases that were busy through but gouged us 150 euros. People were crying, upset. Worst airline experience ever!!!"

Pro: "There is nothing to like about flying RyanAir"
Contra: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."

Contra: "They are very strict with their cabin luggage policy, but are not polite about it and try to charge even people who do comply with their specified sizes."

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "Nothing!"
Contra: "Worst service ever. I didn't see the email reminder that they sent to print the boarding pass. I also didn't prepay my bag because I wasn't sure if it was going to be 15 or 20 kilos. They charged me 160 euros just to print the two boarding passes and 1 20 kilo bag and the man at the counter told me that I should have printed them at home. Not only have I never ever had hat happen to me on any respectable airline but we took Vueling from Mykonos to Rome and they included the bag and they printed the boarding passes for free as all other customer friendly airlines. Never again!! Horrible customer service."

Contra: "4hr delay"

Pro: "The ticket price was good. Everything else is a hassle."
Contra: "Printing boarding passes before you get to the airport. Chaotic boarding; boarding from the back when seated in the front and visa-versa. Weight limits for baggage is different than all other airlines, makes it very difficult on a long multi-leg trip. Basically baggage ransom for the unsuspecting."

Pro: "Nothing"
Contra: "Airport staff not professional, No customer service, the airline is not customer service oriented. I will never fly Ryanair ever!!!"

Contra: "We walked outside it was extremely cold"

Pro: "The flight arrived on time and the plane was clean. When flights are this cheap I think it's naïve to expect anything more."
Contra: "Most of the bad things about Ryanair are consequences of their no-frills setup. People who fly with them have made the choice that low price is more important than luxury. The miserable bits about flying with Ryanair are: - The terminals/gates are frequently sheds (Grenoble, Bergerac), or in bigger airports the most distant and least well appointed (Liverpool). - Very little consideration is given to customer service (such as announcements for delayed flights). - The planes are as basic as can be, as is the service. - The scratch cards, food, drink, and all the "extras" you'd get as standard on other airlines such as included baggage, seat choice etc are all ways to boost profits given the low fares. - "They always leave late" - my theory is that the flight times are exaggerated so that they arrive on time at the expense of departure times, i.e. extra time is built in to the departure time to make up for cleaning / other gate delays. In short, flying with Ryanair vs KLM, BA, Virgin or Lufthansa is like taking a long distance Megabus instead of booking a seat on the train. It's cheaper. It's cheaper because it's a bit rubbish and a bit inconvenient. If you want a flight that's nicer, pay for it. Stop moaning about Ryanair."

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Contra: "no food or drink even water, you have to pay for everything, and the counter is open very late"

Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."

Pro: "It was on time and everything ran smoothly so in my opinion,the flight was fine"

Pro: "Flight attendants were polite"
Contra: "Crowded and long boarding. We sat in the plane for an hour before take off!"